When I am busy, I do my shopping online. It is very convenient; saves me time and money; hassle-free and I can browse the product that I want at my own pace. As a consumer, I shop in a reputable company for easy return if I am not satisfied with the product and usually, they have excellent customer service who assist complaints.
My shopping experience is not always perfect. There were few incidents that my orders were sent to the wrong address; merchandise was lacking and I had to pay the product. When I tried to contact the company, they wanted proof that I was charge. It was obvious that they charge me and it's their job to investigate the incident. I was not refunded and I bring my complaints via Internet.
The internet reputation of a company reflects as to how they provide service to their clients and customers. When I am satisfied with the service of a company, I recommend them to my friends. When I like the product that I bought from a store, I provide positive review but, when they do not respond to my complaints, the company will surely get bad reviews from me. I think, it is just fair!
My shopping experience is not always perfect. There were few incidents that my orders were sent to the wrong address; merchandise was lacking and I had to pay the product. When I tried to contact the company, they wanted proof that I was charge. It was obvious that they charge me and it's their job to investigate the incident. I was not refunded and I bring my complaints via Internet.
The internet reputation of a company reflects as to how they provide service to their clients and customers. When I am satisfied with the service of a company, I recommend them to my friends. When I like the product that I bought from a store, I provide positive review but, when they do not respond to my complaints, the company will surely get bad reviews from me. I think, it is just fair!
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